Very good experience:
I had a very good experience here. I bought my wedding dress here. I walked in 10 minutes before closing and fell in love with two dresses that were floor samples.
The staff was polite and did not mind that I walked in right before closing. I also got a good deal on a dress since I bought the floor sample. I left happy.
A friend, a bride-to-be with high class standards, scoured bridal salons for months in search of the right shop and the right dress, and eventually bought her dress here. Shelley's helped her pick all of the customizations to her gown she wanted and she too had a great experience.
I have not experienced any negativities in this shop.
by sablebroker7 on July 13, 2011
Great place for wedding acccessories:
Brides, mothers, bridesmaids and flower girls stop at this West Dundee shop for head-to-toe looks, including jewelry, veils and headpieces
by tastefulnanny77 on July 13, 2011
I would definitely recommend them:
I had a great experience at Shelley's. It was the first and only place I went to get my dress. My consultant was Christina and she was great. She was honest about what looked good and what didn't and had me try on everything so I knew what would actually look good on and not just what I thought I liked. I didn't feel like they pressured me at all to buy my dress the first day and I got 20% off because I did! Shelley was in the salon as well and I ended up buying the 3rd dress I tried on, although I did try on like 15. My dress came in in 5 months and it fits perfectly. The only thing I didn't like is they convinced me to buy a slip which was like $80 and I don't need. But they took it back! Which I guess isn't typically their policy, but I really appreciated that they did. I would definitely recommend!
by marcyhinton on July 05, 2011
Great place but make an appointment:
Everything I Needed! I'm not use to writing reviews online, but I figure I should start now. Shelley's Bridal doesn't deliver the experience the reviews paint. We had a wonderful experience at the salon. I purchased my bridal gown, bridesmaid dress, and veil at Shelley's. Every visit the girls have made me feel so special. I did take exactly 4 months for the bridesmaid dresses to get in, so I'm glad that we gave ourselves enough time to order. My mother wasn't ready and the consultants tried so hard to see if they could rush a dress, but it wasn't possible. I made an appointment at an expo with the salon, and was glad because they were busy that Saturday. They had run out of the Bridal Gift bags when I came for my first appointment but the girls were so nice to give me one when we were back for bridesmaid. My advice – give yourself enough time to order usually about 4-6 months, and make an appointment.
by brooketilton on July 05, 2011