Shore Heart Group

This is not about the doctor(s) but the receptionists/office staff. The office staff was heartless (no pun intended) and hurtful to me today when I was in need of assistance. I had heart surgery 6 weeks ago and needed help with a medication and I was asked sarcastically if I was an opioid addict (I am not in any way, just hurting after a major heart surgery!!?) and I was left without proper medication. The doctor had already prescribed me a pain medication, she just prescribed the wrong one and the one she prescribed wasn't working. I tried to calmly explain myself and the situation and how they could help and I was humiliated. As a major cardiology group they should know how to deal with post-op patients. Also by one receptionist I was told my cardiologist was "in the middle of doing surgery" and couldn't reach out to me. The next one told me it was her day off so she couldn't call. I was told another doctor would look at my situation and then told that wasn't possible. I don't even know what to think. I'm sitting here with bad chest pain and have been crying all day because of the way I was spoken to. With proper help from the office staff and the doctors this entire day could have been different. Believe me, I have a heart condition and just had surgery so I have dealt with dozens of doctors offices over the past year and a half...never felt as disrespected and hurt as here. I'll be returning for a test in a few weeks because I liked the past two appointments I had with the doctor I've been seeing there. But office staff will not treat you like a human. Obviously not speaking for all of them - but it was three separate people from the receptionist team/medical assistant team that were hurtful and potentially dangerous.

5 Convenient Locations In Monmouth And Ocean Counties. Arrhythmia Defibrillation. At The Shore Heart Group We Provide:. Catheterization Stents. Complete Cardiac Evaluation. Pacemakers PAD. Stress Test ECPT. WE PARTICIPATE WITH ALL MAJOR INSURANCE CARRIERS.