Do not shop at sidecca and do not buy celebrity pink:
I purchased 2 pairs of Celebrity Pink jeans for my daughter in November 2008, my daughter loved the fit of these jeans so in December 2008 I purchased another pair. I wanted to get her a few more pants, but she wears size o so I gave the salesperson my phone number so I could come in when they received my daughters size.In March the first two pairs that I purchased started to get holes just above the couch just below the zipper, both in the same place and also wear in the seams on the leg's. I knew that I was past the 30 day return policy,so I contacted Celebrity Pink, they told me that someone from Sidecca would contact me. I never received a return call back so I called Sidecca Main Office and left my number on the answering machine and drove to the Valencia Sidecca store and spoke with the manager. She called the buyer for the company who I spoke to while I was in the store. I explained what happen and told her I moved over 1 hour from the store and what hoping to take care of this and I was waiting for a cal from her. She said Yes! I have your number but I haven't had time to call you back, SHE HAD MY PHONE NUMBER FOR OVER A WEEK! Where is the customer service?? She asked me what I wanted her to do? I told her I wanted a replacement of the pants or a refund, she said she would not give me a refund . The pants where not falling a part then, she also told me that these where CHEAP! PANTS! They are only $20, I don't know about you, BUT I do not have money to burn ,Why would a store buy sell Cheap merchandise and WHY would the Rep for the company tell a customer this ? So They did nothing, I left with the damaged pants. April 15th .2009 I WILL TELL EVERYONE I KNOW AND MEET, DO NOT SHOP AT SIDECCA AND DO NOT BUY CELEBRITY PINK.
by Candy T on April 16, 2009