I have been scammed.:
Be pre-warned that doing business with this company you may be greatly disappointed, as I was. I purchased an Entrepreneur Pro Embroidery machine spending about $12,000. and part of the deal was that they were going to receive "50 free threads". After I picked up the machine they started to back peddle on the 50 free threads. After much discussion with the store Manager - Tom -, we concluded that he can not be trusted and is not a man of his word. Even though the offer was put in writing, they choose not to honor the 50 free thread offer. You may want to consider all options before relying on what you are told, as it may be different than what you actually get.
Old school service:
Very professional, knowlegable and honest. These guys are genuine in wanting the best for their customers!