awful tire shop.:
We took my wife's 2003 Jetta there a year ago because Skip's advertised a set of 4 goodyear tires for a decent price. Well, we dropped it off and got a phone call that they were unable to figure out how to mount the tires. Somehow, those particular tires were new and wouldn't fit properly. So they gave us a different set of tires for the same price. THAT was strike one, because I found out later that the different set of tires they gave us were cheaper than the ones we were initially getting.
Strike two is that in their efforts to try and force the Goodyears onto her rim, they scratched the paint and gouged the aluminum pretty badly. These are custom painted rims, by the way. We didn't know about the damage until we picked up the car and noticed it for ourselves. They didn't tell us that the rim was damaged until we confronted them, and even then, the technician ran out of the shop and argued with us that the damage was already there. But you could clearly see aluminum shavings hanging onto the gouges.
After some commotion, they did agree to repair the wheel, and sent it off to their paint guy. It came back painted the wrong color, not even a close match. So they told us to go ahead and take it back to the shop that powdercoated the wheels originally, and send them the bill. That's exactly what I did. It has been 11 months, and they have not sent me money for the damage they did.
So basically, they ripped us off with a bait and switch on the tires, then damaged our wheel and didn't pay for the damage. And topped it all off with bad attitudes, hostility, and slow service. By far, Skip's gave us the absolute WORST experience we've ever had at a tire shop.
by thomas on April 02, 2010
Skip's Tires Made My Truck Pretty:
I took my Chevy Tahoe into Skip's after my friend told me she got her tires there. We both agree that Skip's did a great job of finding the right set of tires for our vehicles. We also felt that we were being charged a very fair price and that the techs did a great job of explaining service details. I would absolutely recommend Skip's Tire & Auto Center to anyone!
by Sally Spil on October 28, 2009