Broken Refrigerator, arrogant owner:
Ordered Special Insurance on the refrigerator from Smart Movers. They dropped my NEW Samsung refrigerator (1,900 & change) smashed the door, shelves, drawers & put cracks in the walls in the presence of Many friends there to help me pack. Tried to WORM their way out of it, denied it, then claimed they sent a repairman. Never Happened. They sent an assessor who told me the damage was extensive & promised to pay. Never happened. Filed with BB Bureau. Now Consumer affairs. I'm taking this all the way to the top.
Best Movers!:
You guys rocked! Our movers, Lafant, Orlando, Carlos, and Leo were fantastic, they worked their butts off for us on Saturday, with smiles on their faces the whole time! Professional, polite, and fast, they made the whole experience a lot less stressful for us, and all of our belongings arrived intact and well-protected. Thank you so much for such a great experience, we will be recommending you in the future!
by Gailzer on July 08, 2013