Sound Solutions
14508 Lee Rd Ste B
ChantillyVA20151
Payment Methods: Visa, MasterCard, American Express, Discover, Gift Certificate, Cash, ATM, Check
Closes in 58 minutes
- Sunday
- Closed
- Monday
- 9:00am-6:00pm
- Tuesday
- 9:00am-6:00pm
- Wednesday
- 9:00am-6:00pm
- Thursday
- 9:00am-6:00pm
- Friday
- 9:00am-6:00pm
- Saturday
- 10:00am-5:00pm
- Average Rating
- Total Reviews
- (15)
Recommended
0
Not Recommended
1
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Description
Established in 1993 Safe & Sound has been dedicated to providing Northern Virginia with superior, innovative auto electronics installation that is simply unequaled in our unique industry. Our caring service is provided by the most experienced team of MECP and ASE Certified installation experts in the DC Metro area. If it's a world class show car or a simple installation, our labor and your...
Member Reviews
Sabatoge At Its Finest:
I would like to join the list of ALL the consumers who have gone to Sound Solutions of Chantilly, VA and has had disappointing experiences dealing with these destructive communist a@!%!**s. This shop is by far the worst American Business of its kind. I write this review in hope that I will any consumer who is deciding to use Sound Solutions as their trusting audio car installation shop. And I have pursued the advice of the Better Business Bureau for further actions because apparently, I’m not the only one who has written a review about Sound Solutions and their success with sabotage.
Excitedly, I went there with a specific task at hand; to get my radio and accessories installed into my brand new (at least to me) Hummer H2! First, let me give some background information just to put everything into perspective. I transferred a 2-year old Sony Xplod 750-watt amplifier, a Best Buy capacitor, and a 15-inch Kicker Box from my old vehicle to the Hummer. In addition, I added a VizualLogic VMOD, and a Pioneer F90BT Navigation System. All equipment was new and in its original boxes or in perfectly good condition. To current date and my disgust, I have had to replace each one of my units. Although I am highly convinced that the entire installation was sabotage, I blame myself for leaving my vehicle unattended while Sound Solutions did the installation.
The first sign of destruction came a week after installation, the Navigation System stopped working. The radio would power on and immediately shut off. I returned to Sound Solutions and explained this to “Mike”, and he cowardly expressed faulty equipment. I wasn’t convinced, but I asked him to remove the radio so that I can return it to the Vendor. Do you know that b@!%h charge me!!! I gave up dealing with these pompous a@!%!**s. I went to another shop in Arlington, VA. They reinstalled the radio and verified the wiring. At least that a@!%!*e got the wiring right. But the radio continued to power on and shut off. I rode around for about a month with this imminent problem. You know I was p@!%!d. One day I powered on the heater in my car and noticed that the radio didn’t shut off. I was surprised and yet confused. To this day the radio has not shut off. But other alarming incidents have taken place. And the sad thing about is that Sound Solutions will not confess destruction.
The second event came a few months after the above radio incident. Suddenly, my VMOD system had stopped powering on. During installation, I noticed that the top of the VMOD was physically damage. At the time of installation, the VMOD was handed to Sound Solutions in the original box. I had only taken the unit out of the box to inspect the purchase. The unit was still under warranty so I returned it to the Vendor for a replacement. I installed it myself. To the day, it has been working ok.
The third event came about 13 months after installation. During installation, I didn’t have Sound Solutions to physical connect the Kicker Box as I was still deciding to use it or not. I told Sound Solutions to just run the cabling for the box. I took my truck to Safe Sound in Manassas for them to hook up my head seat units and the Kicker Box. Not to my surprise, I was informed that every time they connected the box the fuse would blow.
Now I have all but two units to replace, the capacitor and amplifier. I went to another shop in Maryland and was told my amplifier and capacitor both were dead. Again, no surprise! That was the last of the equipment.
Now everything has been replaced. And I'm starting fresh. I have spent close to $2K on my radio installation. But finally, I'm happy!! F@!%!*g a@!%!**s I hope Sound Solutions rot in hell. I do admit that it is not entirely Sound Solutions’ fault. I am admitting part of the blame because I left my vehicle with Sound Solutions unattended and entrusted you to correctly and professionally install my equipment. I failed to inform you that I didn’t want my equipment sabotaged in anyway. For that I am to blame. And so it’s my job to advise other consumers.
Excitedly, I went there with a specific task at hand; to get my radio and accessories installed into my brand new (at least to me) Hummer H2! First, let me give some background information just to put everything into perspective. I transferred a 2-year old Sony Xplod 750-watt amplifier, a Best Buy capacitor, and a 15-inch Kicker Box from my old vehicle to the Hummer. In addition, I added a VizualLogic VMOD, and a Pioneer F90BT Navigation System. All equipment was new and in its original boxes or in perfectly good condition. To current date and my disgust, I have had to replace each one of my units. Although I am highly convinced that the entire installation was sabotage, I blame myself for leaving my vehicle unattended while Sound Solutions did the installation.
The first sign of destruction came a week after installation, the Navigation System stopped working. The radio would power on and immediately shut off. I returned to Sound Solutions and explained this to “Mike”, and he cowardly expressed faulty equipment. I wasn’t convinced, but I asked him to remove the radio so that I can return it to the Vendor. Do you know that b@!%h charge me!!! I gave up dealing with these pompous a@!%!**s. I went to another shop in Arlington, VA. They reinstalled the radio and verified the wiring. At least that a@!%!*e got the wiring right. But the radio continued to power on and shut off. I rode around for about a month with this imminent problem. You know I was p@!%!d. One day I powered on the heater in my car and noticed that the radio didn’t shut off. I was surprised and yet confused. To this day the radio has not shut off. But other alarming incidents have taken place. And the sad thing about is that Sound Solutions will not confess destruction.
The second event came a few months after the above radio incident. Suddenly, my VMOD system had stopped powering on. During installation, I noticed that the top of the VMOD was physically damage. At the time of installation, the VMOD was handed to Sound Solutions in the original box. I had only taken the unit out of the box to inspect the purchase. The unit was still under warranty so I returned it to the Vendor for a replacement. I installed it myself. To the day, it has been working ok.
The third event came about 13 months after installation. During installation, I didn’t have Sound Solutions to physical connect the Kicker Box as I was still deciding to use it or not. I told Sound Solutions to just run the cabling for the box. I took my truck to Safe Sound in Manassas for them to hook up my head seat units and the Kicker Box. Not to my surprise, I was informed that every time they connected the box the fuse would blow.
Now I have all but two units to replace, the capacitor and amplifier. I went to another shop in Maryland and was told my amplifier and capacitor both were dead. Again, no surprise! That was the last of the equipment.
Now everything has been replaced. And I'm starting fresh. I have spent close to $2K on my radio installation. But finally, I'm happy!! F@!%!*g a@!%!**s I hope Sound Solutions rot in hell. I do admit that it is not entirely Sound Solutions’ fault. I am admitting part of the blame because I left my vehicle with Sound Solutions unattended and entrusted you to correctly and professionally install my equipment. I failed to inform you that I didn’t want my equipment sabotaged in anyway. For that I am to blame. And so it’s my job to advise other consumers.
Always Great!:
I cannot say enough good things about these guys and their place. Always a top notch, professional job. I would recommend them to anyone!
Don't go there unless you have lotsa money to feed these greedy people!:
If I could give a 0 star rating, I would.
I brought my car in with a stereo bought off newegg. Of course they aren't too helpful from the start and said they would charge a premium for their labour costs (since they didn't get the cut from selling an overpriced stereo bought from their store). They quoted me $186.xx for the job.
I'm fine with that, cos hey, everybody's got bills to pay. After I pass them the installation map/manual, they went off to work. When it was done, I returned to my car to check on the job. I realised that they didn't install the aux jack.
I returned to the store to ask why it isn't there. The guy Chris was curt and said that I didn't give them that specific instruction.
My stereo came with an aux input, and which 2009 car stereo don't install that by default? Of course, they are the experts, who didn't know such specifics.
They quoted me an extra 62.xx, to remove the deck and reinstalling it, since the aux jack would require that. I was furious, because I've already paid them 186 something dollars to install it, and to have some goodwill, they shouldn't quote me so much more for a botched installation.
Chris didn't accept anything but insisting that I didn't give enough instructions about the aux jack. I pondered about bringing the car to another shop, but then realised that that shop would have the right to demand full labour costs, since they weren't responsible for this botched job.
Somehow caught in a no-win situation, I ponied up the money to let them install the stereo. I tried to dispute the case with AMEX, and AMEX sent me a letter with Chris' plea.
Of course, Chris told "his side of the story" with wonderful "It's not our fault", and that I was a willing party.
It was a no-win situation on a botched job for me, and hey, I could not afford the time going from place to place just to install a car stereo and to fix a botched job by these bunch of jerks.
Don't go there, unless you feel like being trapped and left with ponying up money to salvage their botched jobs.
I brought my car in with a stereo bought off newegg. Of course they aren't too helpful from the start and said they would charge a premium for their labour costs (since they didn't get the cut from selling an overpriced stereo bought from their store). They quoted me $186.xx for the job.
I'm fine with that, cos hey, everybody's got bills to pay. After I pass them the installation map/manual, they went off to work. When it was done, I returned to my car to check on the job. I realised that they didn't install the aux jack.
I returned to the store to ask why it isn't there. The guy Chris was curt and said that I didn't give them that specific instruction.
My stereo came with an aux input, and which 2009 car stereo don't install that by default? Of course, they are the experts, who didn't know such specifics.
They quoted me an extra 62.xx, to remove the deck and reinstalling it, since the aux jack would require that. I was furious, because I've already paid them 186 something dollars to install it, and to have some goodwill, they shouldn't quote me so much more for a botched installation.
Chris didn't accept anything but insisting that I didn't give enough instructions about the aux jack. I pondered about bringing the car to another shop, but then realised that that shop would have the right to demand full labour costs, since they weren't responsible for this botched job.
Somehow caught in a no-win situation, I ponied up the money to let them install the stereo. I tried to dispute the case with AMEX, and AMEX sent me a letter with Chris' plea.
Of course, Chris told "his side of the story" with wonderful "It's not our fault", and that I was a willing party.
It was a no-win situation on a botched job for me, and hey, I could not afford the time going from place to place just to install a car stereo and to fix a botched job by these bunch of jerks.
Don't go there, unless you feel like being trapped and left with ponying up money to salvage their botched jobs.
Information from the business
Installation of computer cut window tint, paint protection film. Exclusive dealer of Solargard auto window film.
Mobile electronics installation of car audio, in-dash navigation systems, mobile video, satellite radio, iphone, smartphone, bluetooth integration systems, flipdown and headrest dvd monitors, remote engine starters, security systems, cruise control and much more. Custom fabrication...
Mobile electronics installation of car audio, in-dash navigation systems, mobile video, satellite radio, iphone, smartphone, bluetooth integration systems, flipdown and headrest dvd monitors, remote engine starters, security systems, cruise control and much more. Custom fabrication...
Tags
Sales
Mecp Certified Installers
Blue Tooth Phone Kits
Insurance Estimates
Custom Car Audio & Video
Navigation & Video
Security Systems
Vizua Logic
Lifetime Warranty On Installation
Bluetooth Phone Kits
Sales
Mecp Certified Installers
Blue Tooth Phone Kits
Insurance Estimates
Custom Car Audio & Video
Navigation & Video
Security Systems
Vizua Logic
Lifetime Warranty On Installation
Bluetooth Phone Kits
Since 1993 Northern Virginia's leading mobile electronics installer and custom car specialist
Established in 1993 Safe & Sound has been dedicated to providing Northern Virginia with superior, innovative auto electronics installation that is simply unequalled in our unique industry. Our caring service is provided by the most experienced team of MECP Certified installation experts in the DC Metro area. If it's a world class show car or a simple installation, our labor and your...
