Station Automotive Svc
2041 Lawrence
EnglewoodCO80110
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Description
Equipment Parts, Factory Trained Technicians, Family Owned And Operated, Free Shuttle Service
Member Reviews
Management/Ownership was not willing to take ANY responsibility:
***The Below incident happened the week of April 21, 2008. They did not respond to the Better Business Bureau by June 15, 2008. Spoke with Ownership 6/19 and did not offer any sort of help in the situation***
I dropped off my 2000 Jeep Grand Cherokee on Monday, April 7 due to a "grinding sound" on my vehicle. I explained to them that I would like them to look over the vehicle and let me know what the noise was, as well as any other issues with the car. After review Station automotive called an told me that the car needed new front break rotors, break pads on all 4 wheels, there was a hydraulic system issue, a leaky transmission pan gasket and the power steering was leaking. I stressed to them that it was an old car and that I did not want to put money into something that I would not have much longer. I asked them to fix the break issues (as they told me this was the grinding noise) and the hydraulic issue. I would wait on the others, as they assured me that these would fix the problems that I brought it in for. I picked up the car after paying $751 to them for the parts and service on the breaks & hydraulic system. With that they said everything else was minor and would not have to worry about it & the grinding was fixed. Upon driving home, I realized that my speedometer & RPM gage was not working, and there was still a grinding noise.
When I called them back they said to bring it in for them to look at. Once back in the next day, they said that they had drained the battery while working on it and it caused the jeep to "reset" and it needed to be "Flashed" by Jeep. Additionally, the grinding noise they said was caused by a bad bearing. They stated that they could not fix the speedometer (only jeep dealership could), and did not have an explanation as to why they had not told me about the issue with my bearing. I called jeep and they told me that it would cost $110 for me to get it "Flashed" and a day at the shop. Feeling that everything was not right, I took the car to a friend's shop. They took the car for the day and told me that there were numerous issues with the car still. The transfer case was bad, the steering column was bad, and a few smaller issues. This work would be almost $3,000. I decline and paid $80 for the car inspection.
I have now called 3 times and talked with the manager, Santana, about my situation. The first two times I was able to speak with him he told me that he needed to talk with other people before he would let me know, but would call me back. I told him my issues and he said that he would "make it right", even asking what I wanted. After not hearing from him for 3 days, I called again. This time he would not take my call and did not call me back."
I dropped off my 2000 Jeep Grand Cherokee on Monday, April 7 due to a "grinding sound" on my vehicle. I explained to them that I would like them to look over the vehicle and let me know what the noise was, as well as any other issues with the car. After review Station automotive called an told me that the car needed new front break rotors, break pads on all 4 wheels, there was a hydraulic system issue, a leaky transmission pan gasket and the power steering was leaking. I stressed to them that it was an old car and that I did not want to put money into something that I would not have much longer. I asked them to fix the break issues (as they told me this was the grinding noise) and the hydraulic issue. I would wait on the others, as they assured me that these would fix the problems that I brought it in for. I picked up the car after paying $751 to them for the parts and service on the breaks & hydraulic system. With that they said everything else was minor and would not have to worry about it & the grinding was fixed. Upon driving home, I realized that my speedometer & RPM gage was not working, and there was still a grinding noise.
When I called them back they said to bring it in for them to look at. Once back in the next day, they said that they had drained the battery while working on it and it caused the jeep to "reset" and it needed to be "Flashed" by Jeep. Additionally, the grinding noise they said was caused by a bad bearing. They stated that they could not fix the speedometer (only jeep dealership could), and did not have an explanation as to why they had not told me about the issue with my bearing. I called jeep and they told me that it would cost $110 for me to get it "Flashed" and a day at the shop. Feeling that everything was not right, I took the car to a friend's shop. They took the car for the day and told me that there were numerous issues with the car still. The transfer case was bad, the steering column was bad, and a few smaller issues. This work would be almost $3,000. I decline and paid $80 for the car inspection.
I have now called 3 times and talked with the manager, Santana, about my situation. The first two times I was able to speak with him he told me that he needed to talk with other people before he would let me know, but would call me back. I told him my issues and he said that he would "make it right", even asking what I wanted. After not hearing from him for 3 days, I called again. This time he would not take my call and did not call me back."
Information from the business
Autologic - The Smartest Way to Buy or Lease a New Car. We specialize in getting you the best Car Lease Deals possible for all cars, any make and model. Contact us for a FREE lease quote today!
AutoLogic will provide you with instant savings while avoiding the haggle, negotiations, and sales pressure of a dealership. Experience convenient same day home or business delivery, low monthly car...
AutoLogic will provide you with instant savings while avoiding the haggle, negotiations, and sales pressure of a dealership. Experience convenient same day home or business delivery, low monthly car...
We specialize in getting you the best Auto Lease Deals possible for all cars, any make and model also we have access to the largest pre-owned inventory. Contact us for a FREE lease quote today!
Station Automotive Service is your one stop shop for all of your automotive service and repair needs. Station Automotive specializes in Mercedes Benz, Audi, VW and BMW service and repair. We also service all other makes and models. Station Automotive Service offers Fleet service and repair as well. Call us anytime Monday thru Friday from 7:30am to 5:30pm. We're here to help you.
Station Automotive in Lodo is located at the address 2041 Lawrence St in Denver, Colorado 80205. They can be contacted via phone at (303) 830-2608 for pricing, hours and directions. Station Automotive in Lodo specializes in Fleets, Engines, Kayaks.
Station Automotive in Lodo has an annual sales volume of 501K - 999,999. .
Station Automotive in Lodo provides Clutches, Rebuilding, Winter...
Station Automotive in Lodo has an annual sales volume of 501K - 999,999. .
Station Automotive in Lodo provides Clutches, Rebuilding, Winter...
