Suburban Volvo Cars

Suburban Volvo is a member of The Suburban Collection and home to MICHIGAN'S LARGEST INVENTORY of New and Used Vehicles. The Suburban Collection represents 34 world class franchises, with over 10,000 New and Used vehicles to choose from. No one in Michigan offers you more! We also offer INSTANT CASH FOR YOUR VEHICLE and USED CAR PEACE OF MIND with our 7-Day Exchange and a 3-Month, 3,000 Mile Powertrain Assurance. Ask us for complete details!

HORRIBLE purchasing experience from this dealer. Looks elsewhere if your looking for a Volvo and avoid this dealer like the plague if buying a used vehicle. I will never go to a Suburban dealer ever again and will make sure everyone I know is aware of my experience. List of issues: 1. vehicle was not detailed and ready when my family and I arrive to pick up car. (dealer was fully aware of us coming and promised it would be detailed when we arrive the next morning.) 2. lower door molding was damaged and photo documentation was taken the day that my wife arrive at home with the car after purchasing. Used car manager was condescending and rude. Immediately blamed my wife for causing damage. Contacted the GM and still no help. Still claimed we caused the damage. My estimated cost to repair is over $1000 3. Dealer claims to have done a "CPO Inspection". Either the dealer techs are morons or they did not do an inspection at all. - Vehicle was test drove at their suggested loop around the dealer lot. Vehicle didn't exceed 40mph. - on my wifes drive home after picking up she called me and asked why the vehicle was so noisy. When she arrived at home I took it to the highway and checked it. The vehicle above 50mph sounds like an airplane. 70+mph is unbearable to drive. - Dealer offered to replace 1 tire due to pieces of tread missing from the LF but no offer to replace the tire causing the noise (RF). Vehicle is AWD and 1 tire cannot be replaced. - I had tires inspected by a Discount Tire and they stated the RF has a flat spot and severe cupping. So now its on my dime to replace the tires. quoted $1100 for 4 new tires matching to what's on the car. 4. After complaining of the horrid noise above 50mph dealer suggested having the wheelbearings checked. This is the most alarming issue. WHY am I the consumer who just purchased a "CPO inspected" vehicle taking it to a dealer to have the wheel bearings inspected. Not only is this insane but a potential safety issue. My family has been very loyal to the "Suburban Collection". Just last year alone my parents purchased a $65k x5 and a $90k M4 from Suburbans BMW dealer. Suburban can count on me making it my mission to make sure I tell everyone I know about my experience. All they had to do was take care of a customer on clear faults on their end. They lost Suburban Collection more sales than taking care of these problems would have cost this dealer.

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At Suburban Volvo Cars you'll find our entire staff take pride in caring for your needs, and... 1795 Maplelawn Dr, Troy, MI 48084

The Suburban Collection, Troy, MI. 9.9K likes. The Suburban Collection employing great people since 1948. A family-owned company represented by thousands of local MI, FL & CA employees.

Suburban Collection Dealers - Serving the Community

The Suburban Collection sells and services 35 automobile brands in 46 locations throughout Michigan, California and South Florida. Our dealerships provide comprehensive services, including sales of both new and used cars and light trucks, sales of replacement auto parts, vehicle maintenance, warranty repairs, paint and collision repair...