Excellence in action:
This company is headed by Mike Reeves. He is involved with flooring, all types and carpets as well as carpet cleaning. I contacted him to install wood flooring after I saw the work he did in another home in the neighborhood. I started out extremely spectical, as I have been burned by every contaractor I've done business with. Mike's team (in this case Mike and Clay) were totally professional, hard working, focused, expert craftsmen, on time and respectful of my home. The end product was flawless and Mike (owner) came everyday to check work and be available for questions/concerns. If you don't utilize this company when you need flooring or carpeting, you'd really be making a mistake, in my opinion--and I'm VERY particular about contractors in my home.
by cookie on July 22, 2011
Not dependable!!:
Called these folks for a simple estimate. Took the day off to be here. Appt. was at 10. Got a call at 9:45 saying the owner was feeling sick and had been sick for a couple of months and decided THAT day to go to the doctor! Girl that called said the appointment with the doctor was for 10 and she would call as soon as he was out and reschedule. That was Thursday. She also said his daughter was in a cheerleading comp and they would be out of town all weekend. A call this morning - after NO contact from them Thursday or Friday - and he is out of town celebrating his birthday. His daughter's cheerleading was LAST weekend. These "fine" folks need to pick a story and stick w/ it. And might need to start putting customer service first! I will be calling someone more reliable and dependable! They also use the name MECARNI FLOORING on their trucks. BEWARE if you are looking for someone dependable.
by Nancy Joe on April 26, 2008