Neglect and Lack of Concern/Care for Senior Citizens:
My elderly mother was brought to the ER on 11/02/12 and, rather than assist her, they sent her home saying "LET NATURE TAKE ITS COURSE." When nature didn't, which could have proven fatal in an elderly person, we were back in 4 days with the same problem. This time they did something, addressing one of the two pains she presented with, and released her.
The following morning, back at her home, she was incapacitated, unable to sit up and eat. This was a woman who had been totally mobile and quite healthy for her age, and now was practically paralyzed. It appears that by neglecting her problem on November 2nd, and not treating it til November 6th, caused immense strain to the affected area. I confirmed this on Google and made them aware of their lack of concern/care for my mother.
This compounded my mother's pain, causing her to be admitted the hospital for 5 days, subsequently needing physical therapy, and now living in a nursing home at almost $400/day. She may never recover. THANK YOU VALLEY HOSPITAL FOR TOTALLY RUINING A SENIOR'S QUALITY OF LIFE AND DEPLETING HER LIFE SAVINGS!
Having written to the CEO by certified letter, I was subsequently contacted by the Director of the ER who stated that they feel they did "everything possible" for my mother. I cannot even begin to tell you what I think of that statement!
Be forewarned! Elderly people at Valley Hospital are disposable! By saying, "Let Nature its course," they are basically telling all seniors, "Go home and die!"
by Mary Umowski on February 20, 2013