Thompson Lane Eye Care (Reported Closed)

Thompson Lane Eye Care can be found at Thompson Lane 181. The following is offered: Eye Care Referral Services, Optometry, Eyewear. The entry is present with us since Jan 8, 2014. In Nashville there are 8 other Eye Care Referral Services. An overview can be found here.

Thompson Lane Eye Care incorrectly made my glasses three times and it took 6 weeks. When they were finally "ready", the lenses were cut unevenly, did not fit the frames, and looked terrible. The lenses were also not centered properly for my vision -- the pupillary distance was way off and the glasses were unusable. I discovered this by having the lenses checked by a different doctor. Fortunately my insurance provider (VSP) was responsive and authorized for the lenses to be remade by a reputable provider.

There seems to be a high turnover of staff at Thompson Eye Care. When I originally asked the optician to adjust the frames she said that she did not know how. She said, "I am new here, I don't wear glasses, and I am not sure how to adjust them."

I spoke directly with the owner, Dr. Jessup, to express my disappointment with the process and concerns about quality. I found Dr. Jessup seemed disinterested in acknowledging and fixing the quality problems. Furthermore, Dr. Jessup personally released the glasses to me with the incorrect pupillary distance and sloppily cut lenses.

Do yourself a favor and go to a different eye care provider. The staff is friendly, but the time it took, number of mistakes, and poor quality is disturbing.

Thompson Lane Eye Care is a full service eye and vision care provider, accepting both eye emergencies as well as scheduled appointments. Patients throughout the Nashville area come to Thompson Lane Eye Care because they know they will receive the personal attention and professional care that is o...

Thompson Lane Eye Care is a Nashville, TN Optometrist relied on by those seeking the best possible eye care and reasonable prices. Call us to schedule an appointment soon.

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Our staff is happy to guide you in every aspect of your vision care. From providing thorough eye examinations to selecting the right frame for you, we will be with you every step of the way answering questions or helping with any concerns you may have. Our staff speaks English and Spanish for your convenience.