Tires Plus Total Car Care
1825 Loucks Rd
YorkPA17408
Payment Methods: Visa, MasterCard
Open
- Sunday
- 9:00am-5:00pm
- Monday
- 7:00am-7:00pm
- Tuesday
- 7:00am-7:00pm
- Wednesday
- 7:00am-7:00pm
- Thursday
- 7:00am-7:00pm
- Friday
- 7:00am-7:00pm
- Saturday
- 7:00am-6:00pm
- Average Rating
- Total Reviews
- (9)
Recommended
0
Not Recommended
2
Open Map
Description
Tires Plus Total Car Care can be found at Loucks Rd 1825. The following is offered: Tires. The entry is present with us since Sep 10, 2010 and was last updated on Nov 14, 2013. In York there are 28 other Tires. An overview can be found here.
Member Reviews
Do not bring nice rims here, they will destroy them:
Do not get new tires from this place if you have rims/wheels that do not have basic steel wheels with hub caps! Do you have aftermarket rims? Don’t come here. Do you have nice rims from the dealership or factory? Don’t come here. They will gouge your rims down to bare metal & then tell you that it’s expected because they do not have “no-touch machines”.
I purchased my rims & tires from Tirerack.com after not being able to find the wheels I wanted at any of the local shops on Loucks rd. I chose Tires Plus because they were a recommended installer on Tirerack.com, were one of the closest to me, & were the only shop with online scheduling of service. All of these factors made Tires Plus look like they were the best choice.
My truck was completed 12/1 @ 6:30pm & I noticed the damage this morning 12/2/2020 around 8am & called Tires Plus immediately.
Spoke to Craig. Let him know about the damage.
Craig's response: “We’re not a performance shop, we don’t have the capabilities to mount tires on aftermarket rims because we don’t have a no-touch tire machine.”
My response: “If you knew you didn’t have the capabilities to mount tires onto aftermarket rims without damaging them then why did you take on the job?”
Craig: “I have a customer at the counter……” & put me on hold then disconnected me.
Based on my experience working in tire shops when I was younger, the chips on the edge of each rim look like the pry bar snapped down & chipped the paint, not tire machine rubs. 3 of the 4 rims have large ¾” = 1” chips in the paint down to bare metal, about the width of a pry bar.
Other than Craig, the staff at Tires Plus were great to deal with. During my 4 hours stay in the lobby I interacted with just about every employee in the shop & they were all pleasant to work with, seemed very knowledgeable, & did a very good job explaining the issue as it happened. Except for Craig, he was off on Tuesday.
I was at Tires Plus for 4 hours for a simple wheel install because they could not get my TPS sensors to communicate with my truck. They ended up telling me that the tire sensors I bought from Tirerack.com were no good so I bought some directly from Tires Plus. After another 1.5 hours they told me that only 2 of the 4 sensors were working. I accepted the truck as is because I was tired of being there for 4 hours plus their incompetence was now showing.
On my way home the tire sensors connected & turns out my front passenger tire was only inflated to 20lbs. So a brand new tire straight out of the tire shop was only inflated to 20lbs. Craig had nothing to say about this, apparently this is acceptable to him too.
Do not give this place your business. Tires Plus – As a business owner myself, I highly suggest you terminate Craig. He should not be a manager & he should not be handling customer service.
Tirerack.com is awesome, they’ll be handling replacements and dealing with Tires Plus corporate.
I purchased my rims & tires from Tirerack.com after not being able to find the wheels I wanted at any of the local shops on Loucks rd. I chose Tires Plus because they were a recommended installer on Tirerack.com, were one of the closest to me, & were the only shop with online scheduling of service. All of these factors made Tires Plus look like they were the best choice.
My truck was completed 12/1 @ 6:30pm & I noticed the damage this morning 12/2/2020 around 8am & called Tires Plus immediately.
Spoke to Craig. Let him know about the damage.
Craig's response: “We’re not a performance shop, we don’t have the capabilities to mount tires on aftermarket rims because we don’t have a no-touch tire machine.”
My response: “If you knew you didn’t have the capabilities to mount tires onto aftermarket rims without damaging them then why did you take on the job?”
Craig: “I have a customer at the counter……” & put me on hold then disconnected me.
Based on my experience working in tire shops when I was younger, the chips on the edge of each rim look like the pry bar snapped down & chipped the paint, not tire machine rubs. 3 of the 4 rims have large ¾” = 1” chips in the paint down to bare metal, about the width of a pry bar.
Other than Craig, the staff at Tires Plus were great to deal with. During my 4 hours stay in the lobby I interacted with just about every employee in the shop & they were all pleasant to work with, seemed very knowledgeable, & did a very good job explaining the issue as it happened. Except for Craig, he was off on Tuesday.
I was at Tires Plus for 4 hours for a simple wheel install because they could not get my TPS sensors to communicate with my truck. They ended up telling me that the tire sensors I bought from Tirerack.com were no good so I bought some directly from Tires Plus. After another 1.5 hours they told me that only 2 of the 4 sensors were working. I accepted the truck as is because I was tired of being there for 4 hours plus their incompetence was now showing.
On my way home the tire sensors connected & turns out my front passenger tire was only inflated to 20lbs. So a brand new tire straight out of the tire shop was only inflated to 20lbs. Craig had nothing to say about this, apparently this is acceptable to him too.
Do not give this place your business. Tires Plus – As a business owner myself, I highly suggest you terminate Craig. He should not be a manager & he should not be handling customer service.
Tirerack.com is awesome, they’ll be handling replacements and dealing with Tires Plus corporate.
Warning! Shady salesman/mechanic!:
I am a single woman who went to this Tires Plus location to get two tires. I am writing this to warn others about my horrible experience.
I had recently (within the last month) gotten my car inspected. I was told by my regular trusted mechanic that my car was in good condition and passed inspection; but they alerted me that my rear left tire was "cupped". I was told that this was probably due to not rotating my tires often enough and I was encouraged to change it when I could.
I decided to wait a few weeks to save some money. I went to Tires Plus to get two new tires and decided that I would keep the older un-cupped tire as a spare. As soon as I walked in the door, the salesman, Ed tried to sell me everything he possibly could. Before even looking at my car he wanted me to pay to get my car aligned; he tried to get me to sign up for the "rewards card" which is a fancy name for their store credit card. I declined any work and extras except for the two tires. When I received a call a few hours later, Ed told me that I needed all new shocks and struts. Suspicious because I had just gotten my car inspected, I declined the service and told him I would take it to my normal mechanic to check it out. When I returned to pick up my car and pay the bill, Ed repeatedly made comments about my decision. "So who's this amazing mechanic?" etc. He told me that my tires (he kept saying tires even though the cupping was only on one) would continue to cup until I got the shocks and struts replaced. I asked him if he could show me the parts that needed to be replaced; he said “The tires are all the proof you need”. However, I know that shock/strut in need of repair would have visible leaks; another demonstration would be to bounce the rear of the vehicle and ensure that it stops quickly because the shock absorbs the impact.
I paid my bill, took my car and decided to make an appointment with my regular, trusted mechanic to check out the situation.
A few days later my dad was riding in my car. He is a regular passenger in my vehicle so he knows how it usually handles (and how it handled the day before I took it to Tires Plus). He made a comment about how rough my car was handling and how hard it was taking any small irregularity in the road. My dad thought that perhaps there was too much tire pressure. Sure enough, when we checked, the front tires were properly inflated and the back tires were 40 and 42 pounds when they were supposed to be 33. My dad and I both believe that the tires were intentionally over inflated to make me believe that my rear shocks were causing the rough ride.
My dad volunteered to go back to Tires Plus with me to talk to the manager. He repeatedly denied that his employees would intentionally over inflate my tires and did not seem willing to rectify the situation. I believe it was a blatant attempt to make me believe that I needed rear shocks; even if it was not, I still will not return to a tire store that tries to sell me products I don't need and cannot properly inflate a tire.
I had recently (within the last month) gotten my car inspected. I was told by my regular trusted mechanic that my car was in good condition and passed inspection; but they alerted me that my rear left tire was "cupped". I was told that this was probably due to not rotating my tires often enough and I was encouraged to change it when I could.
I decided to wait a few weeks to save some money. I went to Tires Plus to get two new tires and decided that I would keep the older un-cupped tire as a spare. As soon as I walked in the door, the salesman, Ed tried to sell me everything he possibly could. Before even looking at my car he wanted me to pay to get my car aligned; he tried to get me to sign up for the "rewards card" which is a fancy name for their store credit card. I declined any work and extras except for the two tires. When I received a call a few hours later, Ed told me that I needed all new shocks and struts. Suspicious because I had just gotten my car inspected, I declined the service and told him I would take it to my normal mechanic to check it out. When I returned to pick up my car and pay the bill, Ed repeatedly made comments about my decision. "So who's this amazing mechanic?" etc. He told me that my tires (he kept saying tires even though the cupping was only on one) would continue to cup until I got the shocks and struts replaced. I asked him if he could show me the parts that needed to be replaced; he said “The tires are all the proof you need”. However, I know that shock/strut in need of repair would have visible leaks; another demonstration would be to bounce the rear of the vehicle and ensure that it stops quickly because the shock absorbs the impact.
I paid my bill, took my car and decided to make an appointment with my regular, trusted mechanic to check out the situation.
A few days later my dad was riding in my car. He is a regular passenger in my vehicle so he knows how it usually handles (and how it handled the day before I took it to Tires Plus). He made a comment about how rough my car was handling and how hard it was taking any small irregularity in the road. My dad thought that perhaps there was too much tire pressure. Sure enough, when we checked, the front tires were properly inflated and the back tires were 40 and 42 pounds when they were supposed to be 33. My dad and I both believe that the tires were intentionally over inflated to make me believe that my rear shocks were causing the rough ride.
My dad volunteered to go back to Tires Plus with me to talk to the manager. He repeatedly denied that his employees would intentionally over inflate my tires and did not seem willing to rectify the situation. I believe it was a blatant attempt to make me believe that I needed rear shocks; even if it was not, I still will not return to a tire store that tries to sell me products I don't need and cannot properly inflate a tire.
Information from the business
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When you visit one of our Tires Plus stores, you can expect expert work and friendly service. Our auto care advisors are easy to talk to and really understand your vehicle.
We'll begin by listening to you to find out what automotive need you have. Whether you need maintenance, repairs or tires, our auto care advisors and technicians are certified to provide the right solutions for your auto...
We'll begin by listening to you to find out what automotive need you have. Whether you need maintenance, repairs or tires, our auto care advisors and technicians are certified to provide the right solutions for your auto...
Since 1972, Clearwater, Florida based Tires Plus Total Car Care, attributes its success to beating b.. read moreack old stereotypes of the automotive industry. Walk into a Tires Plus store and you immediately notice the brightly lit, colorfully merchandised showroom. You are greeted by a clean, well dressed, well trained service professional. With the philosophy "We won't sell you tires, we...
Tires Plus Total Car Care is your go-to, expert source for new tires for any car, truck or SUV. Vehicle Maintenance services include oil changes, brakes, car battery replacement and wheel alignment services. Let our professional staff provide you with a trusted car service youll come to appreciate, plus some.
