Tops Electronics Svc Inc

Tops Electronics Service Inc is located at 4141 E 96th St, Indianapolis, IN. This location is in the Keystone at The Crossing neighborhood. This business specializes in Electricians and Electronics Retailers.

After purchasing a $3000.00 HD TV from HH Gregg and 9 months later, we learned that Tops Electonics is the subcontracted company for their TV repairs. January our TV went on the fritz well under the 1 yr. warranty with a 3 yr. extended warranty. After 4 calls to Tops leaving messages and no return calls I finally reached a live person. They came out diagnosed, (after we supplied a DVD of the TV doing its' thing), ordered a part came back a week later installed the part. The next morning the same problem appeared. I recalled Tops and they sent two men out, they took pics of the DVD freeze frame of the problem ordered a new part; week later came out installed it and the next morning the same problem. Now they have been to our home three times, two parts so I recalled. The man that answered asked why I haven't contacted Samsung which I replied..."The TV is under warranty and has a three year extended to boot, why should I call this is your job?" The man hung up on me! I have since called HH Gregg and they said they would handle the situation. I would like to recall Tops and talk to a regional manager but don't want to be hung up on again. I would not recommend this business to my worst enemy. They are incompetent and have at least one seriously rude employee!

Tops Electronic Service merges with Elwin Electronics Click here to read Press Release We are an authorized service center for all major manufacturers and most extended service companies. We repair consumer electronics both in and out of warranty. We provide testing, repair, refurbishing, packaging and shipping services for manufacturers and retailers, enhancing the value of your inventory. All...