Toyota of Elizabeth City

Toyota of Elizabeth City serving the greater Elizabeth City, NC area offers great prices, rebates, parts and service for new and used Toyota cars, vans and SUVs to all of our neighbors serving Camden NC, Hertford NC, Kitty Hawk NC, and Moyock NC. Our Expert Service & Parts staff is here to assist our Elizabeth City, NC customers in keeping their Toyotas in great shape.

My son went in to buy a new vehicle. They were extremely friendly. They had this nice, slick, glossy ad promising a free iPad, TV or gift card with the purchase of every new or used vehicle. As the deal went on, my son asked about the promo. They would not honor it because he was given what they considered to be such a good deal. He would need to pay full price. No where in the ad did it mention this requirement. Oh, then he would need to pay an addendum. Again, no where on the ad. Anyway, he was tired of arguing and would have to return to pick up his vehicle anyway, so he decided to broach the subject when he came back in. The next day, I called and asked about the promo. I was told everyone purchasing a vehicle gets the gift advertised. That was until I told them who I was. Then their story changed, The sales manager could not adequately explain the promo rules so he became angry and flustered and hung up on me. Third attempt to address the promo subject was when my son went to pick up his truck. He asked about the promo rules and was directed to the finance person. The finance person gave the full price addendum explantation, but changed his story to "you have to have a scratch off number" on the ad. Nope. Not true. That, in the rules, applied to a sweepstakes that anyone could enter, according to their ad. But they continued to argue, making up rules each day and with each person. Fourth attempt to address the issue, my father made contact with the dealership. They proceeded to tell my father that my son voluntarily opted out of the promo. Wow. A lie.

The extremes they went to to close a deal, to deceive, to cheat....just wow. Recently we discovered and reported two reviews posted by their employees on a prominent consumer ratings website. I guess anything goes to boost your ratings, huh? The website investigated and removed those reviews, thank goodness.

Now, We are worried about having to deal with this dealership for warranty and service work. Uuuggghhh.

We have reported them and their ad to Toyota, to the BBB and will be filing a complaint with the NC Attorney General for deceptive advertising practices.

So, if you decide to deal with these shady people, just be cautious. You may not get what you were promised or offered. You will definitely not get straight answers. Be wise, be wary. Obviously we do not recommend this business.

Toyota of Elizabeth City serving the greater Elizabeth City, NC area offers great prices, rebates, parts and service for new and used Toyota cars, vans and SUVs to all of our neighbors serving Camden NC, Hertford NC, Kitty Hawk NC, and Moyock NC. Our Expert Service & Parts staff is here to assist our Elizabeth City, NC customers in keeping their Toyotas in great shape.

We offer home town sales and service. Toyota of Elizabeth City is a short drive from Hampton roads and well worth the trip. Our "lifetime power train warranty" comes with every new Toyota or Scion. Free pick up and delivery for any service you have done in our Service Department. If you don't see it on our lot, let us know and we will find it for you.

Toyota of Elizabeth City is an automobile dealership that sells and services Toyota models. Its Toyota models include the Carolla, Avalon, Camry, Sienna, Tundra, Sequoia, Avalon and Matrix. Toyota of Elizabeth City offers pre-owned vehicles of various makes, including Acura, Chevrolet, Chrysler, Dodge, Ford, Scion, Mitsubishi, BMW and Hyundai. The dealership operates finance and sales and parts...

We take pride in treating our customers like family. If you ever have a problem please call and ask for the owner Tom Simms