great experience!:
As a first time traveler, I found the agents at Travel Pros to be absolutely delightful! My husband planned our honeymoon through them and they helped us every step of the way and even got us a military discount at our resort, helped us make sure we had most reasonably priced airfare and travel time, and a shuttle to get us to and from the airport in Jamica! Travel Pros made a traveler out of me!
by Rebecca Johnson on December 24, 2011
I do not trust this travel agent:
I DO NOT TRUST THIS TRAVEL AGENT and would NEVER use them again. The single worst travel booking experience in my 25 years of traveling. The owner, Jennifer Ellsworth, did not return at least 8 phone calls, did not reply to numerous emails, the initial booking was incomplete ....not a great way to run a business. WORST OF ALL I paid $774 more than others with the exact same travel arrangements. When I asked her to see if she could find a way to match the other itineraries she said "No" When I expressed a desire to cancel my reservation (still within the first 24 hours) she informed me that I would forfeit all moneys except the airfare. I am told this is a business practice of Travel Pros not the wholesaler. Don't use this company.....nothing but problems and the problems start with the owner.
by CA Smith on March 24, 2011