Truck-Tech Auto & Smog

345 W College Ave Santa RosaCA95401
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Description

This company offers complete truck & auto repair specializing in medium duty trucks.
by bbb on February 21, 2018 from bbb

Member Reviews

Buyer beware:
It appears that the owner of this establishment(Kelly W.) is what I would refer to as a deceitful money grabbing S.O.B.>$850.00 to install a catalytic converter to pass smog.Upon review of B.A.R.(Bureau or Automotive Repair) certified smog repair company's listed for Sonoma Co.,I found that the average (out the door price) for this procedure is $425.00.As I look at all the scribble on the receipt I find discrepancies that made other smog techs scratch their head in disbelief.I recommend you be wary of his business practices.This is written by a now EX friend
by Ralph Melling on March 24, 2011
what a joke!:
If you take your vehicle here make sure you get everything in writing and ask for your parts back when he is done!
Kelly not only pulled out perfectly good parts that were only a few months old he quoted me one price on the phone and gave me another when I showed up to pay. Told me some BS line about good work is expensive! Then his mechanic who had been staring at me through the entire conversation jumps in and tells me I don't appreciate quality work! Again BS! I have no problem with paying for quality work. I was paying for the 798.00 they quoted me! I had a problem with the $100.00 difference from the price he gave me and the price when I picked it up! And he had no explanation for it! Not only that I told him I had a problem cranking it over. he told me replacing the plugs and wires would fix it and guess what! It didn't! Still has the same problem! Talk about a scam! I filed a complaint with the BAR.. Bureau of Automotive Repair. Like I said I have no problem with paying for quality work, just getting ripped off! Hope it was worth it!
by why on March 09, 2009