Don't waste your money with them:
WARNING!! If you are considering using this United Limo Service, Don't! This was the worst experience I've ever had with a limo service. I got married in September of this year and used United Limo Service LLC. It was absolutely terrible!!!!! Did not deliver the customer service promised!
The worst!! The freaking AC did not work at all we were all sweating and our hair got mess-up, we lost time with the photographer because we had to run and do our hair again. When I called on Monday to talk to the person in charge whose name is Tony with a broken English was even worse he was nasty, rude and he was giving me an attitude. I try to explain the problem we had with his OLD HUMMER LIMO and all he was trying to do is blame the driver, the driver had nothing to do with the AC he try his best. The HUMMER was old so I am sure there was a problem with the AC machine and the weather had nothing to do. The HUMMER does not hold 20 passengers, AC doesn't work, and the limo is OLD.
Total waste of money and bad customer service.
* They are not really from Hackettstown like they say they are.
by J.WILLIAMS on November 29, 2016
Don't be fooled old cars:
Worst service ever I used them for our trip from the Newark Airport to our home in Hackettstown NJ they quoted us a price of $105 total but when we got ouR bill they charged us $195 are they kidding me first off the car was old and damaged the car almost broke down with us and there we no ac it was like 90 outside, and to top it off the driver went to the wrong airport he was in JFK so we had to wait 30 mins for them to send us another car, the drivers GPS was not working right when I asked him why he needs GPS if there company was in Hackettstown he said they just put that online and that there from Paterson NJ, never use this c@!%!y service Im going to charge back my Amex because when I called to see what had happened and to talk to customer service they told me there not going to refund the money and hung up.
by JAMES2014 on October 15, 2014