Up Town Cleaners II

Up Town Cleaners Ii is located at 2707 Mckinney Ave, Dallas, TX. This location is in the Uptown neighborhood. This business specializes in Laundry Services.

I have been using this dry cleaner off and on for the past year. Although they have managed to lesson the intensity of stains present in my clothes, they have never managed to get any stains out. I realize that not all stains are able to come out of clothing; however I would never have anticipated a dry cleaner to ruin an article of clothing by actually staining a dress. I officially had to stop using their service when I came to pink up my hot pink silk dress that had been given to them with a few barely noticeable champagne stains and returned to me with purple stains all over it. It looked like they had tie dyed my dress with purple. They attempted to remove the stains twice and were able to lesson the stains, but not remove them leaving the dress just looking dirty. They offered no compensation for ruining the dress. What made it worse is that there was no sign of remorse or acknowledgement from the dry cleaner for ruining the dress. Although they claim they do not know what happen to it, my only thought is that somehow the purple shirt that I dropped off at the same time had bled onto the pink dress.