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The customer service is HORRIBLE! Our mailbox was broken into on Thur. I called them on Thur to tell them that our box was broken into & was told by (Kerry) that someone would be out tomorrow (Fri) to fix it. We waited on Friday till about 3pm to call back to see why no one had been out & if they (Kerry) knew what time it would be. I was then told from (Kerry) that she forgot to give the message to maintenance who handles the box repairs. 8/ I was then told that since it's Friday and after 3pm that no one would be out till Mon since they don't work on the weekends. Which brings me to now (Mon) after 4pm and no one has shown up. I decided to go and check the mail. I then see a bright white & red sticker on our box. Keep in mind that our box is set in with about 10 others. So, not happy at all that 1 sticker was placed on our box kinda showing (1.) the box had obviously been broken into. & (2.) singling us out. Not only that but, I was told that when maintenance came out that they would come to the door and give us the 2 new keys for the mailbox. All, he did besides putting a sticker on the box was use pliers or something to bend the door back where it will now close. This however is not acceptable! The corner still sticks out and someone can easily put the finger tips in there and just pry the box back open. Now, here I am again waiting till tomorrow when they are supposed to get back to me yet again and to tell me why the sticker was added, The door was not replaced and no new lock. This has been a huge runaround and complete BS!

Nationwide courier service specializes in first-class certified mail delivery, domestic mail, signature confirmations, passport processing and postage stamps.