V & T Performance
5204 N Davis Hwy
PensacolaFL32503
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Description
Since 1998 the company has been providing Retail - Speed Shops, Including Race Car Supplies.
Member Reviews
Don't do business here!!!!!!:
POOR!!! THE WORST!!! DO NOT GO HERE!!! MILITARY BE WARNED!!!
Ordered some wheels I was told would be in within a month. After 3.5 months, 2 WRONG sets of wheels, and several verbal disputes with the owner my wheels never came in.
For 2 months I argued with the owner for a refund. He does not believe in "the customer is ALWAYS right", continuously blamed his distributor for the errors, gave me several excuses as to why my wheels never arrived and had no documentation over any of his shipments. After the last incorrect shipment, my refund was given but only after threatening legal action and having a recorded discussion.
If you still want to do business, take pictures of the policies, take pictures of the surveillance system (indicates everyone knows you are being recorded), keep all documentation, document dates, and RECORD ANY DISCUSSIONS.
The owner is not customer service orientated and will try to make you feel like any errors are your fault. He does not want to give refunds and will avoid doing so at all costs. He is rude so if you get into a dispute let him talk because he will continuously cut you off but will contradict himself throughout and get caught up in his lies which is in your benefit. Cover your tracks and protect your pocket book or just DONT SHOP HERE.
Ordered some wheels I was told would be in within a month. After 3.5 months, 2 WRONG sets of wheels, and several verbal disputes with the owner my wheels never came in.
For 2 months I argued with the owner for a refund. He does not believe in "the customer is ALWAYS right", continuously blamed his distributor for the errors, gave me several excuses as to why my wheels never arrived and had no documentation over any of his shipments. After the last incorrect shipment, my refund was given but only after threatening legal action and having a recorded discussion.
If you still want to do business, take pictures of the policies, take pictures of the surveillance system (indicates everyone knows you are being recorded), keep all documentation, document dates, and RECORD ANY DISCUSSIONS.
The owner is not customer service orientated and will try to make you feel like any errors are your fault. He does not want to give refunds and will avoid doing so at all costs. He is rude so if you get into a dispute let him talk because he will continuously cut you off but will contradict himself throughout and get caught up in his lies which is in your benefit. Cover your tracks and protect your pocket book or just DONT SHOP HERE.
Information from the business
V & T Performance Super Shop
