Racial or sexual discrimination:
I took my '88 Cadillac to Viking. I knew that I had an electrical wiring problem and that I had to take the dashboard out to troubleshoot what the problem was. Well, when I took it to Viking to have it looked at, the man behind the counter didn't even want to help me. He was jerking me around, telling me the same thing I told him. "You have an electrical problem, there are too many wires for me to troubleshoot." Well, isn't that your job?? So he asked me to pay $47. I asked him,"What am I paying for?" He told me, to look at your car. He did not look at my car, much as take the dashboard off to look behind there. I wanted to know which wires weren't working, what part I needed, in which he was of no use. He also started telling me that he called GM and they no longer make the part I need for my car. I was frustrated and left. Another customer, elderly white gentleman, was waiting patiently after me, heard our conversation, and headed out to speak with me. He told me that he (Viking employee) was rude to me, and jerking me around because has a Cadillac, and he gets serviced all the time. He recommended another place to look at my car. In the end, all my car needed was a Body Control Module. I found this at the Junk Yard, and bought a manual for my Cadillac and replaced it myself! I am a female minority and I wanted everyone to be aware of their discriminating employees. I am sure they will say, what was discriminating about what they did?? Trust me, there was a lot more to this story and the other customer waiting in line behind me, heard and even told me himself that the employee was being discriminating. Unfortunately, there isn't much people can do to companies that discriminate, so I hope my review will open some peoples eyes.
by Eitha on January 14, 2010
Never again:
They kept my car for over a month and didnt even fix the problems I was having, scratched my custom paint job and denied doing it and refused to fix it, sold me a used ac fan for a new price. I wouldnt go back to these guys if you pais me.
by Justen on March 30, 2009