Attempted murder, unsafe area and a rude and incompetent:
ATTEMPTED MURDER and a RUDE and INCOMPETENT staff have contributed to my dismally negative view of this unsafe and dangerous apartment community. STAY AWAY!
If it wasn't bad enough that someone was literally shot in an attempted murder almost immediately outside of my unit, the management's response to the resident's concerns has been totally inadequate. Add to that the rising crime in the immediate area and it's unacceptable that they haven't put in place common sense measures to ensure our safety.
Add to that SEVERAL unacceptable events by the leasing office such as my being overcharged for water in excess of $900 and it taking almost TWO YEARS for them to finally issue a credit and replace my water meter after me having to send several emails and make several calls and stops to the office AND provide a chart with my own assessment of the overcharges.
Add to that the maintenance team losing their copy of the key to my unit, compromising my security. It took them several weeks to change the locks.
Add to that one of the office staff releasing my private and personal information to a third party without my consent.
Add to that them trying to change my move-out date from August to September and charge me an additional month due to their own confusion and "misplacing" of the paperwork that stated my actual move-out date was August. I was blamed for this, sent letters and voicemails threatening legal action until they eventually found the paper work stating my correct move-out date. The worst part of all was that I was sent rude emails by the above property manager Angelique Mazzella and was blamed for the incident on an extremely rude phone call until she realized she was completely uninformed about the entire situation and had to retract those emails.
This has been the absolute WORST apartment complex in which I have ever lived and I can't warn you enough to turn away. It is unsafe, the office team is uncaring and unprofessional and frankly rude. I can't wait for this nightmare to be over.
STAY AWAY.
by Timothy Moore on September 21, 2018