Weikum Roger

Eye Examinations, Treatment of Red Eye & Allergies, Eye Glasses & Contact Lenses, Medical and Vision Insurance Accepted, Irritation, Infections, Glasses, Eyewear for All Budgets, Diabetic and Dry Eye, Computer, Desk Glasses, Designer Frames and Sunglasses, Contact Lenses, Board Certified Therapeutic Optometrist, Allergies, All Types of Contact Lenses, Adults and Children

I've been using Dr. Roger Weikum for years now for myself and my entire family. The entire team at Dr. Weikum's office go out of their way to help us anytime we need anything. Dr. Weikum is very kind and has helped put my children at ease. In my opinion, you could not ask for a better doctor. I find them all very easy to work with. 5 stars

I would not recommend this office under any circumstances. I was charged over $250 over three visits, merely to update my prescription (this does not include the purchase of any contact lenses or glasses).
I called the office for a new prescription, and was told it would only cost the amount of my copay, which is $35. I was then charged $180 on my first visit, and told that it was a required "cornea evaluation" for the state of Texas, though this was not mentioned over the phone.
I paid it, but was required to come back the next week because I was told that my cornea needed to heal before he could give me a prescription. I came back, and was required to pay another $35 copay. My vision was tested and I was given a pair of contacts to try. I told Dr. Weikum I would not be buying my contacts from him, and he said that he understood, and that this was just to test my vision with the contacts.
The contacts were horrible - I could not see at night, and could not read my computer when it was less than three feet away. I called the office, and they said it was not the prescription, but the contact, and that I needed to get another pair. I got another pair; again they did not work.
In the meantime, I received a bill for $38 at my home for a "contact fitting," though Dr. Weikum had specifically told me I would not be charged for this.
I called the office and demanded an appointment so that I could get the correct prescription. I had to argue with the front desk to even get me in, and argue further in order to get a detailed receipt of the $180 so that I could submit it to my flexible spending plan (when I finally did receive the receipt, there was no mention of a cornea evaluation, only a $180 charge for a "contact eval").
I finally went in, and this time brought in my old contacts, which were better than the two Dr. Weikum had prescribed. I was told that it was my fault for not bringing them in sooner, and that I could not expect him to give me a good pair of contacts without knowing what I was wearing first.
He told me my vision was 20/40 with my current contacts, and gave me a prescription for the SAME contacts with a slightly different strength (.25 higher in each eye). I was then told that I MUST pay the $38 since he had fitted me for contacts, even though neither of his contacts had worked.
The office was rude, and I was charged over $250 over the course of three visits to get a slightly different prescription in the same contact lens. I will never return to Dr. Weikum's office, and I would certainly not recommend his office to others.

Tags

Designer Frames and Sunglasses
Diabetic and Dry Eye
Medical and Vision Insurance Accepted
Adults and Children
Eyewear for All Budgets
Computer
Desk Glasses
Eye Examinations
Eye Glasses & Contact Lenses
Irritation
All Types of Contact Lenses
Treatment of Red Eye & Allergies