Great service and great people:
I don't usually write reviews unless there is something really worth sharing. Zoom tech definitly exceeded my expectations for an appliance repair company. First, they called me 5 mins after I put in my online inquiry thing. Nice. We set up an appointment to get my dryer repaired the same day. I got a call 30 mins before the technician got to my home, he was on time, really nice and charged a lot less then I thought.
What I loved is that I got a follow up call from the owner the next day to make sure everything was going great and a thank you card in the mail. They really do care about customer service a lot. Thanks!
by Jessi on March 22, 2011